I'm Chance, an infrastructure engineer/IT manager with a military background and a passion for computing and programming. Professionally, I specialize in building and maintaining server infrastructure for small to medium-sized companies, with a focus on automation, security, and uptime reliability.
Designed and implemented standardized IT operating procedures and infrastructure (server, storage, backups, and security), creating a reliable, documented, and scalable internal IT environment. Utilized RAID and network attached storage solutions to ensure data availability and resilience while enhancing overall data security posture.
Doxa Construction Sherwood, AR, USAConducted emergency hardware migrations of 12 terminals, 100+ end-user devices, and 65+ wireless access points during a critical security assessment, coordinating with teams of in-house technicians and off-site operations centers to maintain logistics operations with less than 1% downtime. Independently restored critical satellite equipment in a combat zone, reactivating stalled logistics operations and ensuring mission continuity while saving $8,000+ in replacement costs. Trained and supervised new soldiers in equipment maintenance and troubleshooting, reducing repair times by 30% and enhancing overall technical proficiency.
Managed IT support and cloud services for 40 devices throughout both office and construction environments, ensuring data access for all users with no more than 3% downtime. Engineered a cost-effective, temporary server solution with continuous file sync and remote backups, ensuring 97% availability and uptime for uninterrupted project management and bidding during infrastructure transition.